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CreditRepair.com
Our Take
With CreditRepair.com you can pick the tier of service that fits your needs and budget, and you don’t have to worry about being locked into a long-term contract. However, CreditRepair.com is currently involved in litigation with the Consumer Financial Protection Bureau, so you should be wary and review all terms and conditions before signing up (but complaints like these are somewhat common among credit rep💝air companies).
Warning
The 澳洲幸运5官方开奖结果体彩网:CFPB has reached a settlement with a group of companies operating some of the la🍸rgest credit repair brands in the country, incl♉uding CreditRepair.com, requiring them to pay a fine of $2.7 billion and banning them from telemarketing credit repair services for 10 years. The companies collected illegal advance fees through telemarketing, violating federal law. More than four million consumers have been cheated out of almost $3.1 billion, the CFPB said.
澳洲幸运5官方开奖结果体彩网:Multiple service tiers
澳洲幸运5官方开奖结果体彩网:Month to month contracts
澳洲幸运5官方开奖结果体彩网:Discount for friends and family
澳洲幸运5官方开奖结果体彩网:Includes identity theft insurance
Pending litigation with the Consumer F꧅inancial Protection Bureau
澳洲幸运5官方开奖结果体彩网:No service guarantee
- CreditRepair.com offers free online credit assessments.
- Veterans can qualify for a 50% discount on first payment.
- The company is based in Salt Lake City, Utah.
- It provides free educational tools and credit score simulators.
CreditRepair.com wa꧃s launc⭕hed in 2012 and are based in Salt Lake City, Utah.
CreditRepair.com provides comprehensive credit repair services. Since 2012, Creditrepair.com worked with over 850,000 members with their credit.
Despite mostly positive reviews from customers, CreditRepair.com is involved in a lawsuit with the Consumer Financial Protection Bureau over its business tactics, and the suit has potential ramifications for the entire credit repair industry.
- Year Founded 2012
- Services Offered Credit repair, credit monitoring
- First Payment $49.95 to $119.95
- Monthly Fee $49.95 to $119.95
- Customer Service Online chat. Email
- Official Website www.creditrepair.com
To qualify for the top rewards credit cards or the lowest interest rates on personal loans or car loans, you need to have good to excellent credit. If your credit is less than perfect, a 澳洲幸运5官方开奖结果体彩网:credit repair service like CreditRepair.com could h♏elp you improve your score.&n♓bsp;
According to CreditRepair.com, members saw over 8.8 million removals on their credit reports since 2012.
As part of reviewing CreditRepair.com, we evaluatedౠ 17 credit repair companies in the following categories: costs and fees (40.5%), services off🌊ered (34%), customer experiences (22.5%), and stability (3%).
Important
Credit repair companies are required to explain your legal rights, and you have three days to cancel your plan without any charges.
Pros Explained
- Multiple service tiers: CreditRepair.com has three different plans, so you can choose the one that fits your needs and budget. For example, if you have only a few items to handle on your credit reports, the basic plan is likely sufficient, so you can skip the more expensive tiers to save money.
- Month to month contracts: CreditRepair.com allows you to pay for its services monthly, so you’re not locked into a long-term contract.
- Discount for signing up friends and family: If you sign up along with a friend or family member, you’ll each get 50% off the first payment.
- Includes identity theft insurance: When you sign up for CreditRepair.com, identity theft insurance is included. If you are the victim of identity theft, insurance can help you recover lost wages and expenses.
Cons Explained
- Pending litigation with the Consumer Financial Protection Bureau (CFPB): In 2019, the CFPB filed a lawsuit against CreditRepair.com and Lexington Law. In the suit, the CFPB alleged that the companies used deceptive marketing tactics and requested and received payment for prohibited upfront fees. The suit also alleged that the companies made false claims in their ads.
- No service guarantee: Unlike other companies, CreditRepair.com doesn’t offer a service guarantee, so you cannot get a refund if you’re dissatisfied with its service.
Types of Services
If you have poor credit, you could use CreditRepair.com to potentially improve your credit score. According to the company, in 2023, Creditrepair.com members saw over 200,000 items removed from their credit reports. 🐭Keep in mind that individual results may vary; your initial credit score, the length of your credit history, and your ongoing credit habits🌼 can affect your score.
CreditRepair.com provides its customers wit🦂h t🧸hree tiers of service:
Basic | Moderate | Aggressive | |
---|---|---|---|
Bureau Challenges | ✓ | ✓ | ✓ |
Inquiry Assists | ✓ | ✓ | ✓ |
Goodwill Intervention | ✓ | ✓ | ✓ |
Quarterly Credit Score Updates | ✓ | ✓ | ✓ |
FICO Score Inquiry Assist | ✓ | ✓ | |
Monthly Credit Score Updates | ✓ | ||
Cease and Desist Intervention | ✓ |
Bureau Challenges
If there is inaccur🐻ate information on your credit reports, CreditRepair.com will help to challenge that information on memb🅰ers credit reports with the three credit bureaus.
Debt Validation
If you have outstanding debt that is delinquent or in default, CreditRepair.com will send a 澳洲幸运5官方开奖结果体彩网:debt validation letter t🔜o the creditor. The creditor must be able to prove the debt belongs to you and is current, or the 💃item can be removed from your credit report.
Goodwill Intervention
If you have open accounts that are late, CreditRepair.co🔯m can help you craft a goodwill intervention letter. With this approach, you request that the credit💎or remove the late payment from your credit reports; in return, you agree to make future payments on time.
FICO Score Updates
Cred﷽itRepair.com will allow you to monitor your progress with regular FICO score updates.
Cease and Desist Intervention
If you are being harassed by debt collectors, you can use CreditRepair.com to send a cease-and-desist letter. The letter asks them to stop contacting you while you identify a plan for repaying your debt; you still owe the money, but it may help reduce unwanted phone cal𝔉ls.
Company Features
CreditRepair.com customers get access to the fo🏅llowing features:
- Free credit repair assessment: CreditRepair.com offers a free online credit assessment that you can use to see what negative items exist on your credit reports.
- Credit monitoring: You can monitor your credit reports and score through your online account.
- Educational materials: CreditRepair.com has informational articles and tools you can use as you boost your credit. It has a credit score simulator that shows you how different actions can improve your credit.
Tip
Credit repair companies cannot usually remove negative information that’s accurate and timely from your credit reports, although they may attempt this with goodwill letters.
Customer Service
While some credit repair companies offer 24/7 support, CreditRepair.com’s customer service team is only available during its business hours Mondജay through Friday, from 7:00 a.m. until 7:00 p.m. 💜MST.
Customer support can be re𒀰ached by chatting with a representative online.
Members can contact the company through this email address, although it’s not listed on the company’s contact page: memberservices@creditrepair.com.
CreditRepair.com does have a mobile app you can uไse to manage your account and monitor your progress.
Company Reputation
CreditRepair.com has solid reviews from customers, but it’s currently dealing with some issues with re🙈gulatory authorities.
On Trustpilot, CreditRepair.com has a 1.4 out of five TrustScore, which is a “Bad” score on Trustpilot’s scale. That score is based on over 630 reviews. In CreditRepair.com reviews, customers are disappointed with the services provided and respect has been lost.
Just 18 complaints about CreditRepair.com were submitted to the Consumer Financial Protection Bureau (CFPB) over the past 12 years, fewer complaints than are typically submitted about credit repair companies.
Lawsuits and Regulatory Action
In 2019, the CFPB filed a law༒suit against CreditRepair.com and Lexington law, two of the largest credit repair companies ꦫin the country. In the suit, the CFPB made the following allegations:
- Violation of the Telemarketing Sales Rule (TSR): The CFPB alleged that the companies violated the TSR by requesting and receiving payment of prohibited upfront fees for their services. Under the TSR, companies can only charge fees after providing consumers with documentation that shows the results were achieved.
- Violations of the Consumer: Financial Protection Act: The CFPB also alleged that the companies made deceptive representations in their advertising materials and through their marketing affiliates.
In December 2024, the companies were ordered to pay $2.7 billion in fines to more than four million consumers.
Cost
CreditRepair.com offers three different service tiers. Depend🍎ing on which plan you choose, the monthly fee can range from $49.95 to $119.95. There is also a first payment that is equal to a month’s payment.
Basic | Moderate | Aggressive | |
---|---|---|---|
First Payment | $49.95 | $69.95 | $119.95 |
Monthly Fee | $49.95 | $69.95 | $119.95 |
If you enroll with a friend or family member, you can both🍌 qualify for a 50% discount o🤡n the first payment.
CreditRepair.com doesn’t offer a satisfaction guarantee, so you cannot get♕ a refund if you’re unhappy with the service you receive.
Important
We were told by a customer service representative that there is another plan with a first payment and a monthly fee of $24.95, but this plan doeಌsn’t 🍰seem to appear on CreditRepair.com.
How to Choose a Credit Repair Company
There are many credit repair companies out there. When choosing a company, consider the following:
- Setup and ongoing fees: Credit repair companies typically charge first payment and ongoing monthly fees. In general, fees range from $49 to $119 per month.
- Customer support: While some companies are available 24/7, others are more limited.
- Commitment: You likely will only need a credit repair company for a few months, so beware of companies that require you to sign long-term contracts. Instead, look for a company that has monthly plans.
- Refund policies: Many credit repair companies—but not all—offer service guarantees. If you’re dissatisfied with their service, they’ll give you a refund of your fees.
- Additional features: Some companies have optional features like identity theft protection or budgeting tools.
Tip
Credit repair companies can’t guarantee specific results. How much your score improves—if at all—is depend꧂ent on several factors unique to yo𝕴u.
Alternative Choices
Before choosing a credit repair company, shop around and see what options are available. To help you with your research, we compared CreditRepair.com to The Credit Pros, one of the 澳洲幸运5官方开奖结果体彩网:best credit repair companies.
The Credit Pros is more expensive than CreditRepair.com, but its highest tier of service includes a financial planning component that may be valuable to some customers. It also offers an unlimited number of monthly disputes, while CreditRepair.com allows as few as three per month, giving The Credit Pros a significant advantage.
澳洲幸运5官方开奖结果体彩网:The Credit Pros | ||
---|---|---|
Services Offered | Credit report disputes Creditor intervention Credit monitoring Identity theft protection | Credit report disputes Creditor intervention Credit monitoring Identity theft protection Financial planning |
Max. Number of Monthly Disputes/Challenges | 21 | Unlimited |
Letters to Creditors/Bureaus | Debt validation, goodwill, cease and desist | Debt validation, goodwill, cease and desist, method of verification, Section 605B, Section 609 |
First Payment | $49.95 to $119.95 | $119 to $149 |
Monthly Fee | $49.95 to $119.95 | $69 to $149 |
Customer Service Platforms | Phone, online portal, email | Phone, online portal, chat, email, ticket |
Final Verdict
With CreditRepair.coꦬm, you can choose a level of service that fits your budget, and you can use its online tools and mobile app to manage your account and monitor your credit score’s progress. However, CreditRepair.com has been involved in a lawsuit with the CFPB surrounding i𒅌ts business practices and fees, so it’s important to be cautious and consider all of your options; unfortunately, many companies operate similarly to CreditRepair.com.
Methodology
Investopedia’s list of the best credit repair companies is based on comprehensive research o♐f 17 credit repair companies.
In August 2024, we surveyed 500 people who used a credit repair company within the last three years to help establish a strong foundation for our research. We then identified 17 credit repair companies based on Investopedia’s prior research, a competitive analysis, and public interest through Google search trends. We evaluated each company on 69 criteria, collecting ove⛦r 1,200 data points onꦰ plan fees, dispute types, consumer ratings, complaints, and more. Data was collected between Sept. 6 and Sept. 30, 2024, and sourced from company webpages, customer service calls, media representatives, government agencies, and consumer review sites (e.g., CFPB, FTC, BBB). The overall research process for this project occurred from July 1 to Oct. 7, 2024.
We categoღrized the 1,200 data points into five categories and scored 799 data points, using the others for background and to improve content quality. We then scored and weighted each criterion to develop our overall star rating for each company. The categories and their weights for this project are:
- Cost and Fees: 27.50%
- Customer Experience: 16.00%
- Reputation/Customer Satisfaction: 18.50%
- Services: 28.00%
- Stability/Availability: 10.00%
Read our 澳洲幸运5官方开奖结果体彩网:full methodology for more information.
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