澳洲幸运5官方开奖结果体彩网

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DentaQuest Dental Insurance Review

Denta Quest logo

Denta Quest

Investopedia’s Rating
4.7

Our Take

DentaQuest is our favorite insurer if you’re looking for a positive customer experience, earning the top spot for customer satisfaction on our 澳洲幸运5官方开奖结果体彩网:best dental insurance list. The sample plan we researched has a relatively affordable premiu👍m and several of its plans cover implants. However, the company only offers individual plans in 12 states. DentaQuest’s sample plan also features an 18-month waiting period for major care. 

Pros
  • Excellent customer satisfaction ratings

  • Affordable pre♕miums for the sample PPO plan we research🎶ed

  • Good coverage for implants and adult orthodontia

Cons
  • Long waiting period for major care

  • Relatively high deductible

  • Only operates in 12 states

DentaQuest was founded in 2001 and is headquartered in Wellesley Hills, Massachusetts. The company serves 37 million Americans and is America’s largest administrator of Medicaid dental benefits. DentaQuest is part of the SunLife U.S. family of companies, one of the country's largest providers of group insurance benefits.

  • Year Founded: 2001
  • Headquarters: Wellesley Hills, Massachusetts
  • Kinds of Dental Policies: PPO and EPO
  • Customer Service Contact Info: 800-417-7140 and
  • Official Website:  
  • Availability 12 states
  • Deductible for Sample Plan $100
  • Annual Maximum Benefit for Sample Plan $1,250

Pros Explained

  • Excellent customer satisfaction ratings: DentaQuest has the lowest National Association of Insu🅷rance Commissioners (NAIC) complaint index out of the top insurers we reviewed. It is also rated above average by J.D. Power for overall customer satisfaction.
  • Affordable premiums for the sample PPO plan we researched: In Illinois, the sample plan’s premiums are midrange. But in Texas, DentaQuest offered one of the most affordable plans available among the top dental insurance providers we reviewed. 
  • Good coverage for implants and adult orthodontia: DentaQuest offers two dental plans with coverage for adult braces and three plans that cover implants. 

Cons Explained

  • Long waiting period for major care: DentaQuest’s sample plan requires a waiting period of 18 months for major care—longer than other insurers we reviewed. However, DentaQuest offers a plan in some states with a much shorter or no waiting period. 
  • Relatively high deductible: The 澳洲幸运5官方开奖结果体彩网:insurance deductible for the sample plan we reviewed was $100. Other comparative insurers typically offer plans with a $50 deductible.
  • Only operates in 12 states: The company only sells dental insurance in 12 states, and highest-tier plans are not available in all states.

Types of Dental Insurance Of🦩fered by DentaQuest 

DentaQuest provides various dental plans via its website, group plans, Medicaid, and the 澳洲幸运5官方开奖结果体彩网:Health Insurance Marketplace. Through its website, DentaQuest sells five standalone PPO plans and🔯 three EPO plans to individuals💃 in the following 12 states: Arizona, Florida, Georgia, Illinois, Indiana, Louisiana, Missouri, Ohio, Pennsylvania, Tennessee, Texas, and Virginia.

All plans cover 100% of preventative care, like cleanings and routine X-rays, with no waiting period. Two plans cover orthodontia for adults and children, and three plans cover dental implants. Those plans landed DentaQuest on our lists of the 澳洲幸运5官方开奖结果体彩网:best dental ins🍷urance companies for implants and the 澳洲幸运5官方开奖结💟果体彩网:best dental insurance companies for🐠 older adults.

PPO Plans

DentaQuest sells 澳洲幸运5官方开奖结果体彩网:preferred provider orꦐga𓆉nization (PPO) dental insurance in Arizona, Georgia, Illinois, Missouri, Ohio, Texas, and Virginia. With a PPO plan, DentaQuest pays the sa💫me percentage for covered services, whether you receive care within the DentaQuest network or outside of it. 

But if you see an out-of-network dentist, you’re responsible for the difference between the payment your dentist recei🍷ves and the dentist’s fees. So you’ll likely save money by seeing a DentaQuest dentist. 

Most of DentaQuest’s PPO dental insurance plans have an annual maximum benefit ranging from $1,000 to a generous $2,000. Mo𝄹s🧔t cover basic and major services, and some also cover adult braces. Waiting periods vary based on the plan. 

Two of the highest-tier plans with the highest maximums, lowest deductibles, shortest waiting periods and coverage for adult braces are only aꦉvailable in Georgia but are coming soon to additional states. 

EPO Plans

EPO plans are available in Florida, Indiana, Louisiana, Pennsylvania, and Tennessee and 澳洲幸运5官方开奖结果体彩网:work much like HMOs. You must see a dent🉐ist in the network. Otherwise꧅, you’re responsible for the entire cost of services, and DentaQuest pays nothing. However, these plans do cover emergency care from an out-of-network dentist. 

Despite some similarities to an HMO plan, Denta🥂Quest’s EPO plans provide the same coverage as the PPO plans. Whether you’re in an EPO or PPO depends on where you live. 

Other Types of Insurance Offered by DentaQuest 

In addition to individua✅l and family dental plans, DentaQuest also offers the following typesꦑ of insurance:

DentaQuest Dental Plans

Plan Name Preventive Care: Plan Pays Basic Care: Plan Pays Major Care: Plan Pays Deductible per Person Annual Max. Benefit
Personal Dental Plan Basic (PPO/EPO) 100% Not covered Not covered $50 $1,000
Personal Dental Plan Preventive (PPO/EPO) 100% 50% after a 6-month waiting period Not covered $50  None
Personal Dental Plan Plus (PPO/EPO) 100% 50% after a 6-month waiting period 30% after a 18-month waiting period $100  $1,250
Personal Dental Plan Comprehensive Plus with Ortho 1500 (PPO only) 100% 80%; no waiting period 50% after deductible; no waiting period $50  $1,500 for dental care (ortho care has separate $1,500 lifetime benefit cap per member)
Personal Dental Plan Comprehensive with Ortho 2000 (PPO only) 100% 50% after a 6-month waiting period 50% after a 12-month waiting period $50  $2,000 for dental care (ortho care has separate $1,500 lifetime benefit cap per member)

How Much Does DentaQuest Dental Insurance Cost?

The cost of DentaQuest’s sample p𓂃lan varies depending on your locatio🍌n.

Based on the rates we collected, the monthly premium ranges from $14.21 to $42.11. This plan has an annual maximum benefit of $1,250 and a $100 deductible for individuals. Other plans that provide more coverage or have lower out-of-pocket costs might haꦡve🌊 higher monthly premiums.

The table below shows the monthly premium for DentaQuest’s Personal Dental Plan Plus in the💝 10 most populated states where the company operates. 

Cost of DentaQuest Personal Dental Plan Plus in 10 States
State Monthly Premium
Texas (ZIP code 77449) $22.38
Florida (34787) $14.21
Pennsylvania (15006) $28.23
Illinois (60629) $42.11
Ohio (43123) $17.34
Georgia (30349) $22.90
Virginia (22015) $22.84
Arizona (85254) $31.46
Tennessee (38113) $18.25
Indiana (46143) $23.03

How Does DentaQuest Compar🐭e to Other Dental Insurance Companies?

To see how DentaQuest compares to other top-rated dental providers, we evaluated its average 澳洲幸运5官方开奖结果体彩网:insurance premium, deductible, and annual maximum benefit with Deltaಌ Dental and Spirit. For each company, the sample p🌳lan we used was the lowest-premium PPO plan that covers preventive, basic, and major dental care.

We found that DentaQuest has much more affordable premiums than Delta Dental but has a higher deductible and lower annual maximum benefit. However, Delta Dental’s premium also incorporates California costs, and DentaQuest doesn’t offer stand-alone den🔯tal plans in California. While Spirit has the lowest premium out of the three dental insurance companies, it has the lowest annual maximum benefit of $750.

If you’re looking for the cheapest premiums, Spirit is the best option out of the three companies here. But if you use your dental benefits often, having a high annual maximum benefit, which Delta Dental offers, is valuable. D🌳entaQuest strikes a good balance between affordable premiums and a decent annual maximum benefit.

Company Avg. Premium (Sample Plan) Avg. Deductible (Sample Plan) Avg. Annual Max Benefit (Sample Plan)
DentaQuest $32.24 $100 $1,250
Delta Dental $53.59 $50 $2,000
Spirit $19.21 $100 $750

Customer Service

DentaQuest offers standard customer service options. You can call the company at 1-8✅00-417-7140 or submit an online form to send an email.

Medium Contact Info Availability
Phone 1-800-417-7140 9 a.m. to 5 p.m. CT

DentaQuest members can access their policy and make payments through an online customer portal. DentaQuest also has a mobi🐲le app, myDentaQuest, where members can manage their benefits, change dentists, download insurance ID cards, and more.

Customer Satisfaction

DentaQuest has excellent customer satisfaction. The company’s three-year aꦏverage NAIC complaint index for 2020, 2021, and 2022 indicates that DentaQuest has fewer complaints than expected for its size.

Additionally, DentaQuest is rated above average for overall customer satisfaction in the J.D. Power 2023 U.S. Dental Plan Satisfaction Study. DentaQuest earned a score of 794 out of 1,000, which is higher than the study average of 782.

The Bottom Line

DentaQuest stands out for its superior customer satisfaction compared to other top-rated dental insurance companies. It offers a variety of PPO and EPO plans with varying benefits, so▨ you can find a plan that fits the level of coverage you need. Additionally, the sample plan we researched has a reasonable premium.

However, one DentaQ🔯uest plan has a very long waiting period (18 months) for major care and a higher deductible than other plans. DentaQuest only operates in 12 states, and some of the best plans offer high annual benefit caps. 

Frequently Asked Questions (FAQs)

What Is Dental Insurance?

Dental insurance is a type of insurance that helps you pay for dental work, such as cleanings, x-rays, fillings, and crowns. Most plans have a deductible, which you must pay before your insura😼nce plan will start covering your dental care. It’s also common for dental plans to have an annual maximum benefit, which is the most the plan will pay for covered care during the year. Afterꩵ you reach that annual maximum, the plan doesn’t pay anything else toward your treatments. 

Who Accepts DentaQuest Dental Insurance?

DentaQuest says there are 100,000 “access points” across all 50 states. To find a dentist who accepts DentaQuest insurance, and sear🍨ch for providers in your area. You can also ไfilter by dentists who are accepting new patients.

Is DentaQuest the Same as DentaTrust?

DentaQuest and DentaTrust are related, but they are not the same. DentaTrust is a collection of ACA-compliant dental insurance plans offered by the Dental Care Plus Group (DCPG) to individuals and families. The DentaTrust plans are administered by DentaQuest and uဣse the🦄 DentaQuest network of providers. 

Is Dental Insurance From DentaQuest Worth It?

DentaQuest’s sample plan probably isn’t worth it if y😼o𒉰u mainly use your benefits for preventive care. Here’s an example of why.

The average dental cleaning costs about $98 without insurance. If you have two cleanings per year, it will cost you $195. If you need a complete set of routine X-rays, it will cost you an additional $143. For two cleanings and one set of X-rays, you’ll pay $338. That is less than the average annual premium for DentaQuest’s sample plan, which is $386 annually. In thi♓s case, not having dental insu𒊎rance and paying out-of-pocket would be cheaper. Call your dentist to find out your costs with and without insurance.

If you need to use your dental coverage for basic and major care, DentaQuest’s sample plan might be better suited to your needs. Remember that waiting periods and annual maximums for major care vary considerably depending on which DentaQuest plan you look at, so consider how urgent or expensive your tr🀅eatment might be.

How Do You Apply for Den🃏taQuest Dental Insurance?

The⛎re are several ways to apply for a DentaQuest de🎉ntal insurance plan. You can get a quote online for your state and purchase a plan online, or you can call an agent at 1-800-417-7140. 

If you qualify for 澳洲幸运5官方开奖结果体彩网:Medicare Advantage, 澳洲幸运5官方开奖结果体彩网:Medicaid/CHIP, or an ACA♒ Marketplace plan, you can get a DentaQuest plan through the federal 🏅Health Insurance Marketplace or your state’s health insurance exchange.

How We Chose the Best Dental Insurance ꦛCompanies

To determine which dental insurance companies to review, we tapped into both market data and public sentiment. We used business and industry databases to get insights into market share, and user-generated data from Google to understand trends and public interest in stand-alone dental plans. This analysis narrowed our focus to 17 key companies offering dental coverage to individuals, regardless of whether their health insurance was purchased t🧸hrough state or federal marketplaces or independently.

We collected data 🎃from the National Association of Insurance Commissioners (NAIC), a standard-setting and regulatory support organization that maintains a database of customer complaints. We also gathered data directly from companies via websites, media contacts, and existing partnerships. The data collection process took place between Oct. 9, 2023, and Dec. 23⛦, 2023. 

We then developed a quantitative model that scored each dental insurance provider based on 35 criteria that fall into five major caಞtegories and are crucial in evaluating the company’s offerings and benefits. We weighted the five ca🔜tegories as follows for this article:

  • State Availability: 5%
  • Customer Satisfaction: 15%
  • Cost: 36%
  • Coverage: 42%
  • Customer Service: 2%

To learn more about our process for finding the best dental insurance companies, read our 澳洲幸运5官方开奖结果体彩网:full methodology.