Key Takeaways
- Trading platforms of prominent retail brokerages faced technical issues amid a stock market rout Monday.
- Clients of Fidelity and Charles Schwab reported issues logging into the trading platforms, the companies confirmed on X.
- The issues for Schwab and Fidelity were resolved after a few hours by Monday afternoon.
- DownDetector, a third-party app that tracks user-reported outages, showed a spike in number of issues reported for Schwab, Fidelity, E*Trade, and Vanguard.
Clients of Fidelity and Charles Schwab (SCHW) faced issues logging in and placing trades on their trading platforms Monday as the 澳洲幸运5官方开奖结果体彩网:global sell-off in stocks inten🐟sified.
Major U.S. stock indexes f🦩ell sharply in intraday trading Monday, with the Dow, S&P 500, and Nasdaq all falling over 2% amid worries about the U.S. economy.
Inability to place trades using their brokerage accounts left many users irate as the compani💟es turned to X to calm nerves.
Schwab customers had trouble logging into the brokerage platforms and faced longer than usual hold times with customer service, but at 12:38 p.m. Eastern the company said that the problem had been resolved.
Fidelity also confirmed the issues on X in response to cl෴ient complaints, though it said that the issue had been resolved as of 10:46 a🐈.m. Eastern.
"We are aware some customers may have experienced issues logging in to Fidelity platforms earlier today. This is now resolved. We apologize for any inconvenience," Fidelity posted.
DownDetector, a third-party app that tracks user-reported outages, showed a spike in issues reported for Schwab, Fidelity, Morgan Stanley's (MS) E*Trade, and Vanguard a few minutes before markets opened Monday.
Morgan Stanley and Vanguard did not immediately🐻 respond to requests for comments regar🐈ding the outages.
Update, Aug.5, 2024: This article has been updated to reflect that Fidelity and Charles Schwab trading outages have been resolved.