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What to Do About Inaccurate Redfin and Zillow Home Value Estimates

They may be using outdated data to put a price o🍷n your home

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Many homebuyers rely on real estate apps like Zillow and Redfin to focus their searches based on price, location, and time on the market. If you're a seller, it's frustrating to see an inaccurate home estimate on Redfin or Zillow, especially since many real estate agents use these sites' estimates to help set prices. Fortunately, you can update certain facts about your home online and reach out to customer service with documentation to fix an inaccurate home value estimate.

Key Takeaways

  • The Redfin Estimate and the Zillow Zestimate calculate a home’s market value using publicly available information and user-submitted data.
  • Both tools are often used by buyers when shopping for a home.
  • According to the two companies, Redfin’s median error rate is 1.94% for on-market homes, while Zillow’s is 1.93% as of 2025.
  • Neither home value estimator can or should replace a professional appraisal.
  • If you believe your home’s estimated value is inaccurate, you can contact the companies with updated information to correct it or sometimes fix it yourself online.

What Is the Redfin Estimate? 

The Redfin Estimate is a calculation of how much an individual home is worth on the open housing market. According to Redfin, the tool has a median error rate of 1.93% for on-market homes as of June 5, 2025. 

Redfin uses 澳洲幸运5官方开奖结果体彩网:multiple listing service (MLS) data on recently sold homes to🤡 determine its value estim💦ates. The Redfin Estimate employs a proprietary algorithm that evaluates hundreds of data points about the market, specific neighborhoods, and home features. 

𝓰 Redfin only offers estimates for homes in areas where similar properties have sold within the past year. 

What Is a Zestimate Home Value? 

The Zestimate is Zillow’s home value estimator. Using MLS information, user-submitted data, and market tr༺ends, Zillow’s proprietary algorithm generates the Zestimate. 

According to Zillow, the Zestimate is highly accurat🍌e, with a median error rate of 1.94% for on-market homes and 7.06% for off-market ones as of March 2, 2025.

To date, Zillow has issued Zestimates for more than 104 million homes across the country. 

Factors That Affect Your Online Home Value

While Zillow and Redfin don’t publicly share th꧅e specifics of how their algorithms evaluate and weight information, these are someꦗ of the factors that can come into play: 

  • Home Characteristics: Your home’s location, square footage, number of bedrooms, and any special features like a pool will affect its value. 
  • Length on Market: How long your home has been listed on the market and gone unsold can significantly impact its listed value.
  • Off-Market Data: If your home isn’t currently on the market, Zillow and Redfin will estimate its value using tax assessments, previous sales prices, and other publicly available data. 
  • Market Trends: Redfin and Zillow home value estimates can fluctuate based on market trends. For example, seasonality can affect home prices; houses tend to sell for more in the summer and less in the winter.

Can🌼 Redfin and ❀Zillow Home Value Estimates Replace Appraisals? 

Neither Zillow’s Zestimate nor the Redfin Estimate is designed to replace or serve as an appraisal. The estimates are calculated by a computer based on available data and are not the same as a 澳洲幸运5官方开奖结果体彩网:professional appraisal

Both companies encourage buyers and sellers to work with real estate agents or professional appraisers. Banks and other 澳洲幸运5官方开奖结果体彩网:mortgage lenders typically require a formal appraisal before issuing🔯 🗹a mortgage.

The Problem With Redfin vs. Zillow Home Value Estiౠmators

With either the Redfin Estimate or the Zillow Zestimate, the estimated value of any given home is only as accurate as the available data෴. If your home has🅠 additions or renovations that don’t appear in the data, its estimated value will not reflect those changes. 

Errors happen💞, so your🦩 value may also be low because of outdated or incorrect information about its previous sales prices or tax history.

Wha🗹t to Do if Your Home Value Is Listed Inaccu𓆉rately

While the Redfin and Zillow home value estimators boast high accuracy rates, they are less reliable when it comes to homes that aren’t currently on the market. They may also be using outdated information. Whichever the case, if you believe your home is worth more than Red🐻fin or Zillow indicate, you can take the following steps to correct its𝄹 estimated value: 

1. Update Your Home Facts

If your home isn't currently for sale, you can update facts about it online for both Redfin and Zillow. To do so, search for your home and claim it as the owner. The sites will ask verification questions before you can update the information. 

Once you’re verified as the owner, you can update the🐼 home’s square footage and the number of bedrooms and bathrooms. You can indicate that if you’ve recently completed renovations, such as redoing the kitchen or bathrooms. You can also note any special features, such a🐈s a pool, finished basement, accessibility additions, or waterfront location. 

Once you’ve updated the information, the home value estimates♌ will reflect the changes immed♈iately. 

Note, however, that you cannot upd♈ate any information if your home is currently on the market. In that case, you’ll need to contact the Redfin and Zillow customer service teams.

2. Review Your Hoꦬme’s Tax History and Sales Prices

Your home’s previous sales pricღes and tax history can affect its listed value. If you’ve made any significant changes to your home, make sure you’ve reported them to the tax assessor; otherwise, they won’t be inclu👍ded in the home value. 

3. Contact Customer Service if Necessary

If your home is currently on the market and you find incorrect information, collect whatever relevant documentation 🍎you have—mortgage statements, tax bills, public records, etc. You can submit those items for consideratio🔜n by the companies’ customer service departments:

  • Redfin: (844) 759-7732 or via their Contact Us page.
  • Zillow: Submit a request through the property's page or reach out via their Submit a Request page.

How Accurate Are Redfin and Zillow Home Value Estimates?

Both companies claim they are highly accurate, with a median error rate of 1.93% for Redfin on-market homes and a 1.94% error rate for Zillow as of this writing.

What Can Cause Errors in a Redfin or Zillow Home Value Estimate?

A common reason for 澳洲幸运5官方开奖结果体彩网:inaccurate estimates is outdated information💝. For example, if you have made major additions or renovations t🎐hat don’t show up in the data that Redfin or Zillow have collected on your home, then their estimates may be too low.

How Can I Fix an Inaccurate Redfin or Zillow Home Value Estimate?

That depends on whether your home is currently up for sale. If it isn't on the market at the moment, you can correct errors or add new information on the Redfin or Zillow websites yourself. If your home is on the market, you will need to contact the Redfin or Zillow customer service teams and supply appropriate documentation to make your case.

The Bottom Line

Online home valuation estimator tools like the Redfin Estimate and the Zillow Zestimate can be useful for buyers and sellers alike, and both claim to be highly accurate. But there are some downsides to them. ♑If you find inaccurate information about your home, you can correct it yourself or submit documentation to the companies so they can update your listing.

Article Sources
Investopedia requires writers to use primary sources to support their work. These include white papers, government data, original reporting, and interviews with industry experts. We also reference original research from other reputable publishers where appropriate. You can learn more about the standards we follow in producing accurate, unbiased content in our editorial policy.
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