Investopedia’s analysis ranks Kaiser Permanente as the best health insurance company for 2025 because of its blend of affordability and low customer complaints. UnitedHealthcare and Aetna also earned top marks. We evaluated nine insurers using doze🅷ns of criteria, such as customer satisfaction, plan types, and costs. The top companies offer a strong mix of value and quali🐭ty care, with low premiums, minimal complaints, and medical management programs.
Best Health Insurance Companies for 2025
- Best Overall and Best for Self-Employed: 澳洲幸运5官方开奖结果体彩网: Kaiser Permanente
- Best Widely Available Plans: 澳洲幸运5官方开奖结果体彩网: UnitedHealthcare
- Best for Low Complaints and Best for Chronic Conditions: Aetna
- Most Affordable: 澳洲幸运5官方开奖结果体彩网: Molina Healthcare
Best Overall and Best for Self-Employed : Kaiser Permanente
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Kaiser Permanente
- Average individual monthly premium (silver plan): $439
- Average annual deductible (silver plan): $3,631
- Customer complaints: Fewer than expected
Kaiser Permanente offers affordable premiums, a variety of medical ma๊nagement programs, and fewer complaints than expected for a company its size. Its low premiums also make it a great option for self-employed workers with variable incomes.
Low family and individual premiums
Highly rated mobile app
Good selection of medical management programs
Plans only available in eight states and Washi൲ngton, D.C.
High average out-of-pocket maximums
No marketplace PPO plan
Kaiser Permanente is a smart choice for cost-conscious health insurance shoppers. Its silver-level individual 澳洲幸运5官方开奖结果体彩网:marketplace plan premiums average $439 a month, the second-lowest in Investopedia’s study, and its family plan average premium is the lowest at $1,513. However, higher-tꦅhan-average out-of-pocket maximums may offset the savings.
Kaiser has eight medical management programs for chronic conditions like asthma and heart disease, more than most insurers Investopedia🌞 reviewed. Its mobile app, rated 4.79 out of 5 stars across App Store and Google Play reviews, is a standout.
Kaiser’s main limitation is its reach. Its plans are available in just eight states: California, Colorado, Georgia, Hawaii, Maryland, Oregon, Virginia, and Washington, plus the District of Columbia. But if you live in those areas, Ka📖iser offers a strong combination of low premiums and tailored medical care options.
Kaiser Permanente was✅ founded in 1945 and is b🌺ased in Oakland, California.
Best Widely Available Plans : UnitedHealthcare
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UnitedHealthcare
- Average individual monthly premium (silver plan): $517
- Average annual deductible (silver plan): $2,824
- Customer complaints: Much fewer than expected
If Kaiser Permanente isn’t an option where you live, UnitedHealthcare is a strong a𓆉lternative. Its marketplace plans🌟 are available in 30 states.
Available in 30 states
Low average deductibles
Few customer complaints
High average premiums
No PPO plans on marketplace
No medical management programs
For those prioritizing a low 澳洲幸运5官方开奖结果体彩网:deductible and wide availability, UnitedHealthcare is a solid option. It offe♋rs coverage in 30 states, the second-largest area among insurers we reviewed. Its NAIC complaint index, a measure of customer complaints relative to market 💮share, is second only to Aetna. Its three-year average index was 0.334, well below the industry benchmark of 1.
However, UHC’s strengths come with caveats. Its average individual silver plan premium of $517 is higher than most competitors, despite not offering PPO plans, which typ🤡ically cost more because they have broader in-network coverage. Also, its average out-of-pocket maximum is among the highest at $7,316, though it offsets thi𒅌s with the lowest average individual deductible at $2,824.
Unite🔯dHealthcare was founded in 1977 and based in Minnetonka, Minneso꧒ta.
Best for Low Com♏plaints and Best for Chronic ꦿConditions : Aetna
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Aetna
- Average individual monthly premium (silver plan): $553
- Average annual deductible (silver plan): $5,880
- Customer complaints: Much fewer than expected
Aetna boasts the lowest 澳洲幸运5官方开奖结果体彩网:NAIC complaint index among the insurers Investopedia received, indicating it receives few customer complain🦩ts. It has eight medical management programs addressing conditions like depression, asthma, and chronic pain. Combined with low copays for doctors and pharmacies, Aetna is an excellent choice if you’re managing chronic health issues.
Aetna won’t offer Obamacare plans on the marketplace in 2026. Its parent company, CVS Health, said exiting the marketplace would help “focus the Company’s portfolio” on other services. If you get your health insurance through Aetna’s exchange plans, you’ll need to find a new plan for 2026. Aetna will continue to provide service to members until the end of 2025.
Few customer complaints
Lots of medical management programs
Low copays for primary care visits
Low drug costs
Only available in 17 states
High average premiums
Aetna’s average NAIC complaint index over the past three years is 0.208, showing it receives far fewer complaints than expected for its size. Its low 澳洲幸运5官方开奖结果体彩网:copays and coinsurance for doctor visits and prescriptions should help if you’re ꦡmanaging chronic conditions, as well as its eight medical management programs for issues like diabetes.
Perks like $0 CVS MinuteClinic visits and 20% off CVS Health products add value. But Aetna looks less affordable when you consider its average premiums ($553) and deducꦇtibles ($5,880) for individual plans are among the highest in Investopedia’s study.
Aetna was founded in 1853 and based in Hartford, Connecticut. It 🐠offers plans in 17 states.
Most Affordable : Molina Healthcare
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Molina Healthcare
- Average individual monthly premium (silver plan): $456
- Average annual deductible (silver plan): $4,739
- Customer complaints: Many more than expected
Molina Healthc🐽are offers some of the lowest premiums for individual and family plans, especially on the state marketplaces Investopedia✅ analyzed.
Lowest premiums for state marketplace plans
Low deductibles for state marketplace plans
Frequent customer complaints
Only available in 15 states
No PPO plans on marketplace
Molina Healthcare stands out in Investopedia’s research for its affordability. It offers the cheapest premiums in a sample of five state marke☂tplaces, averaging $395 for individuals and $1,424 for families. Its plans also feature low average deductibles on state marketplaces: $2,542 for individuals and $5,083 for families. This makes it a strong choice if your budget is your top priority.
However, Molina doesn’t offer PPO plans, which allow for out-of-ꦗnetwork coverage and specialist visits without referrals. While its prices on state marketplaces are among the lowest, its premiums for federal marketplace plans aren’t as low and its deductibles are higher than average.
Molina was established in 1980 and is based in Long Beach, California. Molina provides coverage in 15 ✅stat♌es.
Why Trust Us
Investopedia’s team of researchers, editors, and writers make recommendations based on a meth꧃odical and objective analysis of data. Our advice is unbiased and consumer-focused. While we may receive compensation if you click certain links, our advertising partnerships don’t influence how products are reviewed, though t🔯hey may affect their order. Investopedia launched in 1999 and has helped readers find the best health insurance companies since 2019.
How Does Health Insurance Work?
If you’re not eligible for health insurance through a spouse or a federal program, you may consider shopping for a plan through the 澳洲幸运5官方开奖结果体彩网:ACA insurance marketplace.
The ACA health insurance marketplace is a platform wh🉐ere people can purchase plans from private insurance companies. While the federal government administers the marketplace for some states, othe💖r states run their own marketplaces.
During 澳洲幸运5官方开奖结果体彩网:open enrollment, which runs from November 1 through January 15 every year, you can sign up for a marketplace plan. However, some people may be eligible to enroll for a new plan at another time if they’ve experienced a 澳洲幸运5官方开奖结果体彩网:qualifying event, such as the loss of a job.
Because of the 澳洲幸运5官方开奖结果体彩网:Affordable Care Act (ACA), plans available on the exchange are required to cover🐎 certain services and goods, such as emergency services, prescription drugs, a🐼nd pregnancy care.
The 澳洲幸运5官方开奖结果体彩网:cost of plans is based on factors including the plan category, your age, smoking status, family size, and more. There are 澳洲幸运5官方开奖结果体彩网:four categories of plans available on the marketplace: bronze, silver, gold, and platinum. Bronze plans haveꦗ the highest deductible and are typically the most affordable while platinum plans are the priciest with the lowest deductible.
Additionally, some people may be eligible for financial assistance, which can reduce the cost of premiums and medical care. For marketplace plans, financial assistance is available as a premium tax credit and through 澳洲幸运5官方开奖结果体彩网:cost sharing reduction. The 澳洲幸运5官方开奖结果体彩网:premium tax credit can h꧙elp reduce your monthly premiums while cost sharing reduction c𝄹an reduce out-of-pocket expenses.
Eligibility for fin🧸ancial assistance depends on such factors as your income and eligibility for other types of medical co♛verage.
Common Health Insurance Terms to Understand
- Premiums: These are the monthly payments you make for your health insurance.
- Coinsurance: After you’ve reached your deductible, this is a percentage that you pay for covered services. For example, if a plan has 20% 澳洲幸运5官方开奖结果体彩网:coinsurance and a $3,000 deductible, this means that after you’ve spent at least $3,000, you’d pay for 20% of the total cost (while the insurance company pays 80%) until you hit the out-of-pocket limit.
- Out-of-pocket maximum: This is the maximum you’d pay for covered medical services in the plan year. After you hit the 澳洲幸运5官方开奖结果体彩网:OOP maximum, your insurance will pay for 100% of covered services. The premiums you pay do not count towards the OOP maximum. For 2025, the annual OOP maximum for plans available on the exchange cannot exceed $9,200 for self-only coverage and $18,400 for family coverage.
- Deductible: This is the amount you have to pay for covered services before your insurance starts paying a portion of the costs. For example, if the deductible is $1,500 for your plan year, you’ll have to spend at least $1,500 on covered services before your insurance shares costs.
- Copayment: This is a fixed fee you pay for a covered healthcare service, such as a visit to a specialist. Copays typically do not count towards your deductible, so you’ll still have to pay them even after you’ve hit the deductible. However, you usually won’t have a co-pay after you’ve hit your OOP maximum.
- High deductible health plan (HDHP): An HDHP is a type of healthcare plan with lower premiums and a higher deductible. These plans are usually tied to a health savings account, which is a tax-advantaged account for medical expenses. In 2025, plans that are considered HSA-eligible must have an annual deductible of at least $1,650 for self-only coverage and $3,300 or more for family coverage.
- Health savings account (HSA): An HSA is a type of account that allows people to put away pre-tax dollars for medical expenses. When funds are used for qualified healthcare expenses, that money is not taxed.
- Exclusive provider organization (EPO): With an EPO, you’re restricted to doctors and specialists within your network, except if you need emergency care. These plans typically have larger networks than HMOs.
- Health maintenance organization (HMO): With an HMO, you’re typically limited to using providers within a local network, and your out-of-network services are only covered if they’re for emergency care. HMOs also usually require a referral from a primary care physician to see a specialist.
- Preferred provider organization (PPO): A PPO typically has higher premiums than an HMO but offers greater flexibility, as they allow you to see specialists without a referral. Although they may cost more, out-of-network providers are covered too.
- Point of service (POS): Like an HMO, these types of plans require you to get a referral from your primary care physician to see a specialist. The POS does cover out-of-network providers, but it may come at a higher cost.
How to Get Health Insurance
- Consider your insurance options: If you don’t have insurance through your employer, you may be eligible for coverage through a spouse’s plan or, depending on your income and age, through a federal program such as Medicare or Medicaid. However, if you’re ineligible for these options, you may consider purchasing insurance off the ACA health insurance marketplace.
- Determine your healthcare needs & budget: When figuring out which healthcare plan is best for you, think about your current healthcare status and your potential needs: do you have a chronic condition that requires you to see the doctor regularly, or are you a young, healthy person who sees your primary care doctor once a year? If you’re healthy, you may consider opting for an HDHP, as these plans are more affordable. However, if you have a condition such as diabetes, you may consider opting for a plan with a lower deductible and higher premiums.
- Do research on the different types of plans: Learn about the differences between HMOs, PPOs, and EPOs to figure out which type of plan is best for you. Some plans offer out-of-network coverage at a higher cost while others restrict coverage to in-network providers unless there’s an emergency. Additionally, some plans will require you to get a referral from your primary care physician to see specialists while others don’t. Not all types of plans are available in all areas and from all insurers.
- Apply: People can apply for insurance plans available on the marketplace during open enrollment, which is a period that runs from November 1 to January 15. However, if you experience a qualifying event, such as the birth of a child or the loss of insurance coverage, you may be able to sign up at a different time.
How 🐷We Chose the Best Health Insurance Companies
Investopedia’s rankings 🌠of the best health insurance companies are based on our independent research into nine providers offering plans through federal and state marketp🦹laces. We evaluated costs, customer satisfaction, plan benefits, and medical management programs.
We analyzed market share, enrollment trends, and availability to select the nine companies in our review. Investopedia’s research for this ranking was conducted from Oct. 24 to Nov. 8, 2024. We collected data from HealthCare.gov, state marketplaces, the National Association of Insurance Commissioners, and ♑directly from each company.
After verifying this data with pri⛦mary sources, we used it to create our scoring model to evaluate each company, based on the following weights:
- Customer Satisfaction: 20%
- Availability: 10%
- Plan Types: 11%
- Plan Benefits: 2%
- Medical Management Programs: 5%
- Federal Marketplace Cost Data: 26%
- State Marketplace Cost Data: 26%
Read our 澳洲幸运5官方开奖结果体彩网:full methodology for reviewing health insurance providers.
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